Cancellation policy and general terms

Cancellation policy and general terms

The following Terms and Conditions constitute an agreement between the Guest and the Owner, legally binding on both parties.

The guest, by accessing the Website, agrees that he has read, understood, agrees and is bound by these terms and conditions. If you do not agree to all of these Terms and Conditions, then your use of the Website is expressly prohibited and you must discontinue use immediately.

The owner reserves the right, at his absolute discretion, to change or modify these terms and conditions at any time and for any reason deemed necessary for the accommodation.

ROOM RESERVATION

When you book a room through our website, you agree to the following:

  • Prices are subject to change at our discretion, at any time and for any reason.
  • The final amount to be collected will be determined after you enter all the necessary information regarding our communication. You may be asked for additional information during your stay, concerning the tax authorities (such as ID number, passport number, postal code and full address).
  • The final amount on the booking completion page includes all taxes. In the event that the price shown during your reservation process differs from the actual price of the accommodation for the given period, the owner reserves the right to cancel the reservation. In this case you will be informed in time to the email you registered during the booking process.
  • We may cancel your booking in case of double bookings, in which case we will refund the full amount paid for that booking.

CANCELLATION POLICY

You have the right to request the cancellation of your reservation. You agree to the following cancellation terms:

  • A full refund of the paid amount will be made if your request has reached us at least 60 days before your expected arrival.
  • If the cancellation request reaches us 41 days before your expected arrival, we will refund 50% of the total amount collected from you.
  • For Cancellation within 30 days before the expected arrival date, 100% of the total value of the reservation will be charged.
  • In case of No Show on the day of your arrival, the owner has the option to cancel your reservation, keeping the total amount you have paid.

THE RULES OF THE HOUSE

By physically checking in to our property, you agree to the following house rules:

  • In the event of damaged or stolen items, we will charge you the total value of the damaged or stolen items.
  • In the event of damage to our property, you will be responsible for the total value of the damage caused.
  • Upon your arrival, you will be informed about the amenities provided to you and how to use the various facilities of the accommodation.